Every item on our Website is Guaranteed for your customers 100% Satisfaction! If for any reason you are not completely satisfied with a purchase, simply return the item in its original packaging.

Once we receive the item we will credit your account immediately. We do not refund the shipping and handling charge, so please be aware of this fact. It will also be your responsibility to absorb the cost of shipping the item back to us.

We will replace any merchandise that has been received in less than PERFECT condition. A UPS call tag may be issued and new merchandise will be shipped immediately. Our claims dept. will process all of the necessary paperwork for filing the claim with UPS.

All merchandise is shipped via UPS unless otherwise noted.

NOTE: We do not ship Internationally except for Canada.

Shipping values are estimated and may be less than actually needed.

To start the return process, please email ship@leatherluggage.net