Every
item on our Website is Guaranteed for your customers 100%
Satisfaction! If for any reason you are not completely
satisfied with a purchase, simply return the item in its
original packaging.
Once
we receive the item we will credit your account immediately.
We do not refund the shipping and handling charge, so
please be aware of this fact. It will also be your responsibility
to absorb the cost of shipping the item back to us.
We
will replace any merchandise that has been received in
less than PERFECT condition. A UPS call tag may be issued
and new merchandise will be shipped immediately. Our claims
dept. will process all of the necessary paperwork for
filing the claim with UPS.
All merchandise is shipped
via UPS unless otherwise noted. You MUST contact us BEFORE
sending a return or you will be penalized an additional
fee.
NOTE: We do not ship Internationally.
Shipping
values are estimated and may be less than actually needed.
To
start the return process, please email ship@leatherluggage.net